The Role of Patients in CQI Processes- Reflective Exercise Assignment
OVERVIEW
The role and satisfaction of the patient in today’s CQI process are important. For this
assignment, you will reflect on advanced nursing practice in the context of the measurement of
patient satisfaction.
INSTRUCTIONS
Compose a written narrative in a Microsoft Word document that thoroughly addresses the
following:
1. Reflecting on advanced nursing practice, discuss one patient satisfaction
measurement found in a clinical or practice setting. Discuss how it is measured,
how it is connected to reimbursement, and what impact it has on
practice/outcomes.
2. Discuss strategies to improve patient involvement in the CQI process to improve
this outcome/measurement. Apply the M-APR model as a diagnostic model of
patient involvement to the above situation, and discuss strategies to improve how
the patients, families, and caregivers can be involved. M-APR (“M” micro,
meso, macro; and across two dimensions- the “APR” active/proactive and
passive/reactive involvement. These dimensions indicate that patient, family, or
public involvement can be achieved through various mechanisms).
Support your responses with references to the assigned reading as well as 3-5 scholarly,
peer-reviewed articles.
The lengths of your paper should be 4-5 pages formatted to current APA standards.
Include a title page and a references page.
For your own authenticity review, you may submit a draft via the Reflective Exercise:
Draft Submission prior to submission of the final document. The submission of a draft
document is optional.

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