Knowledge Management

Explain the concept of knowledge management. (1 Mark)
Write a paragraph highlighting the evolution of knowledge management and how knowledge management can help the organisation in present day competitive world. (3 Marks)
How is tacit knowledge different from explicit knowledge? Why is it important for the organisation to capture both Tacit as well as explicit knowledge? (1 Mark)

Discuss in detail Bukowitz and Williams KM cycle. (1 Mark)
Describe how the major types of knowledge (i.e., tacit and explicit) are transformed in the Nonaka and Takeuchi knowledge spiral model of KM. Use a concrete example to make your point (e.g., a bright idea that occurs to an individual in the organization). (2 Mark)
Which transformations would prove to be the most difficult? Why? (1 Mark)
Which transformation would prove to be fairly easy? Why? (1 Mark)