IHI Patient-Centred Care Questions and Answers- Sample
IHI Website Questions
Imagine you’re a first-year resident enjoying a meal at a restaurant on your day off, and another customer starts choking. The customer’s companion shouts, “Is there a doctor here?” in a panic. You rush over to assist the patient, who can’t breathe. Which of the following patient-provider relationship would be most appropriate in this situation?- Paternalistic
Imagine you’re a health care provider. A patient presents with a lump in her breast that she first noticed two years ago. When you ask about her medical history, she tells you that she has never seen a health care provider to examine the lump before. What would be the best thing for the provider to do in response to this information?- Say, “I’m so glad you came to see me today. Can you help me understand why you weren’t able to come in before?”
Which of the following is the main reason why minority patients receive lower quality care and less intensive care than white patients in the US? Providers who grow up in societies with negative stereotypes about minority groups may have implicit biases that negatively affect care for those groups.

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